Sony WH1000XM4/B Premium Noise Cancelling Wireless Over-the-Ear

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Sony WH1000XM4/B Premium Noise Cancelling Wireless Over-the-Ear Headphones

Catalog #: SNWH1000XM4B
MFG Part #: WH1000XM4/B
Condition: Brand new, USA Warranty

4th-Generation Headphones From Sony's Award-Winning 1000X Family

Industry-Leading Noise Cancellation

Smarter Listening and Hands Free Calling

All Day 30hr Power and Quick Charge

Built In Voice Assistant

360 Reality Audio Experience

PRODUCT INFORMATION

Discover how the WH-1000XM4 headphones blend our most advanced noise canceling with exceptional sound quality and a range of smart features for an unrivaled listening experience. Industry-leading noise cancellation technology means you hear every word, note, and tune with incredible clarity, no matter your environment. These noise canceling headphones feature additional microphones that assist in isolating sound for a reduction of even more high and mid frequency sounds. WH-1000XM4 headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving ear pads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them.

The technology that makes it happen
Dual noise sensor technology, featuring two microphones on each earcup, captures ambient noise and passes the data to the HD Noise-Canceling Processor QN1. Using a new algorithm, the HD Noise-Canceling Processor QN1 then applies noise-canceling processing in real time to a range of acoustic environments. Working together with a new Bluetooth® Audio SoC (System on Chip), it senses and adjusts to music and noise signals, as well as acoustic characteristics between the driver unit and ears, at over 700 times per second.

Optimizing noise canceling
To maximize noise-canceling performance, the WH-1000XM4 headphones incorporate two technologies: Personal Noise-Canceling Optimizer, designed specifically for you, and Atmospheric Pressure Optimizing, designed specifically for air travel.

Ambient Sound Control
Adjust ambient sound with the Sony Headphones Connect app to cancel noise while still allowing essential sounds, like overhead announcements, through when you're listening on the move.

Wireless freedom, premium sound
LDAC transmits approximately three times more data (at the maximum transfer rate of 990 kbps) than conventional BLUETOOTH audio, allowing you to enjoy High-Resolution Audio content in exceptional quality, as close as possible to that of a dedicated wired connection.

Sound you can believe in
A built-in analog amplifier integrated in the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. Powerful 1.57" drivers, with Liquid Crystal Polymer (LCP) diaphragms, make the headphones perfect for handling heavy beats and can reproduce a full range of frequencies up to 40 kHz.

Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence) co-developed with Sony Music Studios Tokyo, DSEE Extreme (Digital Sound Enhancement Engine) upscales compressed digital music files in real time. Dynamically recognizing instrumentation, musical genres, and individual elements of each song, such as vocals or interludes, it restores the high-range sound lost in compression for a richer, more complete listening experience.

Smart listening technology to enhance your listening
The WH-1000XM4 headphones use an array of smart technologies to create a seamless, hands-free listening experience. For example, simply start speaking to automatically pause your music in Speak-to-Chat, or enjoy adaptive playback thanks to the proximity sensor and two acceleration sensors that detect whether your headphones are being worn or not.

For everyday convenience, just Speak-to-Chat
As soon as you speak to someone, Speak-to-Chat automatically stops the music and lets in ambient sound so you can conduct a conversation—handy if you want to keep your headphones on, or your hands are full. Based on Precise Voice Pickup Technology, this smart feature uses five microphones built into your headphones and advanced audio signal processing to recognize and react to your voice. And once your chat is over, your music starts playing again automatically.

Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you're doing, then adjusts ambient sound settings for the ideal listening experience.

• Traveling
  Lose yourself in your journey, with no background noise to interrupt your favorite tracks.
• Walking
  Be aware of everything around you, from street to office, while still enjoying music.
• Waiting
  Hear important announcements while you wait without noticing other background noise.

Learns your favorite locations
Over time, Adaptive Sound Control learns to recognize locations that you frequently visit, such as your workplace, the gym, or a favorite café, and tailors sound to suit the situation.

Headphones that react to you
Proximity sensor and two acceleration sensors in your headphones can detect whether you're wearing them or not, then adapt playback accordingly to help save battery power.

Pause the music
Take off your headphones and the music pauses automatically.

Resume playing
Put the headphones back on and the music automatically resumes.

Quick Attention
Need to quickly hear voices or sounds around you? Just place your hand over the housing to instantly turn your music volume down and let ambient sound in.

All day power and quick charging
With a huge 30 hours of battery life, you'll have enough power even for long trips. And if you need to top up in a hurry, you can get 5 hours' worth of charge after just 10 minutes with the optional AC adapter.

Effortless operation
From controlling your music to accessing your voice assistant or making hands-free calls—with the WH-1000XM4, it couldn't be easier.

Be smarter with Voice Assistant
Manage your day, just by asking your assistant. Enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders, and more.

Clearer hands-free calling 
Conversation flows freely with easy, hands-free calling. Leave your phone where it is, just speak with a double tap. Thanks to Precise Voice Pickup Technology, which combines five built-in microphones with advanced audio signal processing, WH-1000XM4 delivers clearer voice quality to the other person on the phone. 

Control at your fingertips
Change the track, turn the volume up or down, and take or make calls just by tapping or swiping the panel

 

Sony WH-1000XM4 Specs Headphone Earpiece Design Over-Ear (Circumaural), Closed-Back Earpiece Connection / Wearing Style Headband Driver Type Dynamic Number of Drivers 1, per Earpiece Driver Size 1.57" / 40 mm Diaphragm Aluminum-Coated Magnet Type Neodymium Voice Coil Copper-Clad Aluminum Wire Active Noise Cancellation Yes Controls/Microphone Location Controls: Earpiece (Side Unspecified)
Microphone: Earpiece (Side Unspecified) Full Remote OS Support Android, iOS Sensors Proximity, Touch Foldable Yes Performance Frequency Response 4 Hz to 40 kHz (Wired) Sensitivity 101 dB at 1 kHz (Passive)
105 dB at 1 kHz (Active) Storage Capacity None Microphone Number of Mics 5 Beamforming Support No Type MEMS Wireless Connectivity Supported Audio Codecs AAC, LDAC, SBC Bluetooth Profiles A2DP, AVRCP, HFP, HSP Bluetooth 5.0 Wireless Range 30' / 9.1 m Frequency Bluetooth:2.4 GHz (2400 to 2483.5 MHz) Multipoint Support Yes Maximum Paired Devices 2 NFC Yes Encryption None Wired Connectivity Audio Connector to Source 1 x 1/8" / 3.5 mm TRS Male Right-Angled Audio Connector to Earpiece 1 x 1/8" / 3.5 mm Male Cable Length 3.94' / 1.2 m (1/8" / 3.5 mm) Battery Runtime 30 Hours (BT+ANC)
38 Hours (BT)
200 Hours (Standby) Quick Charging Times 10 Minutes for 5 Hours Recharge Time 3 Hours DC Input Power 5 VDC Charging Port USB Type-C Charging Cable Length 7.87" / 19.99 cm Physical LED Indicator Yes Material of Construction Foam, Plastic SPECIFICATIONS More Product Information for the Sony WH1000XM4/B Premium Noise Cancelling Wireless Over-the-Ear Headphones

Be at one with your music

Discover how the WH-1000XM4 headphones blend our most advanced noise canceling with exceptional sound quality and a range of smart features for an unrivaled listening experience.

Top features

• Industry-leading noise cancelation
• Premium sound
• Smart listening technology

Industry-leading noise cancelation

Industry-leading noise cancellation technology means you hear every word, note, and tune with incredible clarity, no matter your environment. These noise canceling headphones feature additional microphones that assist in isolating sound for a reduction of even more high and mid frequency sounds.

The technology that makes it happen

Dual noise sensor technology, featuring two microphones on each earcup, captures ambient noise and passes the data to the HD Noise-Canceling Processor QN1. Using a new algorithm, the HD Noise-Canceling Processor QN1 then applies noise-canceling processing in real time to a range of acoustic environments. Working together with a new Bluetooth® Audio SoC (System on Chip), it senses and adjusts to music and noise signals, as well as acoustic characteristics between the driver unit and ears, at over 700 times per second.

Optimizing noise canceling

To maximize noise-canceling performance, the WH-1000XM4 headphones incorporate two technologies: Personal Noise-Canceling Optimizer, designed specifically for you, and Atmospheric Pressure Optimizing, designed specifically for air travel.

Ambient Sound Control

Adjust ambient sound with the Sony | Headphones Connect app to cancel noise while still allowing essential sounds, like overhead announcements, through when you're listening on the move.

Wireless freedom, premium sound

LDAC transmits approximately three times more data (at the maximum transfer rate of 990 kbps) than conventional BLUETOOTH® audio, allowing you to enjoy High-Resolution Audio content in exceptional quality, as close as possible to that of a dedicated wired connection.

Sound you can believe in

A built-in analog amplifier integrated in the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. Powerful 1.57" drivers, with Liquid Crystal Polymer (LCP) diaphragms, make the headphones perfect for handling heavy beats and can reproduce a full range of frequencies up to 40 kHz.

Real-time restoration of all your compressed files

Using Edge-AI (Artificial Intelligence) co-developed with Sony Music Studios Tokyo, DSEE Extreme™ (Digital Sound Enhancement Engine) upscales compressed digital music files in real time. Dynamically recognizing instrumentation, musical genres, and individual elements of each song, such as vocals or interludes, it restores the high-range sound lost in compression for a richer, more complete listening experience.

Smart listening technology to enhance your listening

The WH-1000XM4 headphones use an array of smart technologies to create a seamless, hands-free listening experience. For example, simply start speaking to automatically pause your music in Speak-to-Chat, or enjoy adaptive playback thanks to the proximity sensor and two acceleration sensors that detect whether your headphones are being worn or not.

Specifications
General Information Manufacturer Sony Corporation Manufacturer Part Number WH1000XM4/B Brand Name Sony Product Model WH-1000XM4 Product Name WH-1000XM4 Wireless Noise-Canceling Headphones Packing Box Product Type Headset Technical Information Connectivity Technology Wired/Wireless Wireless Technology Bluetooth Cable Length 3.94 ft Wireless Operating Distance 32.8 ft Sound Mode Stereo Minimum Frequency Response 4 Hz Maximum Frequency Response 40 kHz Connector Plating Gold Plated Near Field Communication Yes Features Audio/Video Remote Control Profile (AVRCP) Features Hands-free Features Durable Features Foldable Features Multipoint Features Detachable Cord Noise Canceling Yes Sound Pressure Level 105 dB Earpiece Earpiece Design Over-the-head Earpiece Type Binaural Driver Size 1.57" Microphone Integrated Microphone Yes Interfaces/Ports Host Interface Mini-phone (3.5mm) Physical Characteristics Color Black Form Factor Circumaural Miscellaneous Package Contents

• WH-1000XM4 Wireless Noise-Canceling Headphones
• Carrying Case
• Plug Adaptor for In-Flight Use
• Headphone Cable (Approx. 47 1/4")
• USB Cable: Type-C (Approx. 7.87")

IN THE BOX

• Sony WH-1000XM4/B Wireless Noise-Cancelling Over-the-Ear HeadphonesCarry CaseUSB-C Charging CableAudio Cable for Wired ConnectionIn-flight AdapterSony USA Authorized Dealer Warranty

Terms & Conditions Shipping & Handling Policy Please note that - depending on your geographic location - not all methods are available. Make sure to select the appropriate method referring to the table below which indicates the cheapest available shipping method for your location.
Your address Cheapest shipping method Continental US Physical Addresses Standard Flat Rate Shipping Service

Note: Usually ships free* via Fedex thus this option is not available to PO Box addresses

Continental US PO Box Expedited Flat Rate Shipping Service

Note: Will ship out via USPS Parcel Post

APO / FPO Military Addresses Overnight Flat Rate Shipping Service Note: Will ship out via USPS Parcel Post, shipping time is not guaranteed Alaska, Hawaii, Puerto Rico Overnight Flat Rate Shipping Service Note: Usually ships via Fedex Express, shipping time is not guaranteed

*NOTE: Free shipping is only available to any physical address (not a PO Box) that is located in the lower 48 states. Shipping charges will apply if your address does not meet this criteria.

Failure to select the appropriate method will result in order processing delays as we await the payment of the additional shipping charge due. Our billing department will attempt to contact you to process the payment and ship your order. If payment is not made within 5 days after your order was placed, we will cancel and refund the transaction.

* Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods.

International customers - Please note that we are not the party collecting the shipping & handling nor the import charges (duties and taxes)

FAQ

How Long Does It Generally Take To Process An Order?
It takes one to two business days for us to process an order (prior to shipping it). Once the order has shipped, your estimated time of arrival will be determined by your selected shipping method and your local FedEx guidelines for delivery.

What Should I Do If An Item Is Missing From My Order?
First, verify that you've received a box for each tracking number associated with your order. If all boxes have been delivered but you're still missing an item, check the packing material for small items.

Do All Of The Products You Sell Carry A Warranty?
All merchandise is brand new, factory fresh and includes the manufacturer's USA warranty unless clearly stated otherwise. Items in Certified Refurbished condition include a 2-year extended warranty backed by All-state. Items in seller refurbished condition are backed at minimum by a 90 day warranty. Items in Used or Open-box condition sold at closeout prices are sold as-is and do not always include a warranty.

Can The Signature On My Package Be Waived?
We apologize, but for security purposes, we cannot waive the signature on a package. You can make arrangements to pick up a package from the shipping terminal.

Payment, Returns & Checkout Information

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  Please be advised that our products are intended for a US market. If it is to be used outside of the US, please check in advance that it will work. Returns on international orders require the customer pay the return shipping.
  

If an item you received is defective, we will certainly replace the item with a new one. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly.

• Replacement
  We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise.
  
  To receive a replacement more quickly, you may place a new order for the same item, and we will issue a refund for the full value of the returned product upon completion of our return process.
  
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  If you do not have the return form, we will provide it together with your RA number. Please fill in the requested information on our product return form, and carefully follow the instructions for return.
  
  All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, cords, straps, etc.), included warranty cards (without markings), and all instruction booklets and paperwork. The RA number or any other inscriptions must not be written or printed on the product box or packaging. We will not process the return if any of these conditions are not followed.
  
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  Buyers Remorse for TVs in Brand New condition:
  If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories.
  
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  For Special Handling/Freight deliveries:
  Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.617.4686.
  
  Please note damage claims will be denied for the following:
  TVs with over 60 minutes of recorded usage
  TVs that have been moved from the original delivery address
  
  All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs.
  
  
• International Returns
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• Return Exception
  Every item we sell is BRAND NEW and under manufacturer's warranty, unless clearly stated otherwise. Although we have a very flexible return policy on most of the items we sell, due to manufacturer restrictions, there are certain items on which we cannot accept returns. The manufacturer will generally repair or replace the item so long as it is under warranty.
  
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